Why call on Respaid?

-The Right Messages at the Right Time Thanks to AI

The messages are crafted to be assertive yet respectful, all coming from a lawyer. The debtor understands that they are still within an amicable process but that your company takes the matter seriously.

Our AI predicts the optimal timing to contact the debtor, as well as the most effective channel (email, SMS, or voice message). The result? 78% of customers respond within 24 hours.

Even better: the follow-ups are then customized based on the person's response. For instance, a debtor who clicked on the payment link twice without completing it has an 81% chance of paying a bit later. Therefore, sending a too assertive reminder is unnecessary. We adjust the message tone accordingly.

-No Unnecessary Intermediaries

Collection or recovery agencies create friction that hampers performance and, more significantly, tarnishes your image. The debtor is bound to have doubts since they are unfamiliar with the agency: is this a scam?

With Respaid, this issue disappears. We don't appear anywhere. Your debtor is contacted by a lawyer on behalf of your company. Online payment takes place on an interface with your logo and colors. The debit also appears under your company's name.

Not a single cent passes through Respaid. You get paid directly by your customers, without friction.

-With ease

Do you think your customer will add a new beneficiary from their banking application, wait for the required 72 hours, and remember to pay what they owe you? To increase the success rate of small unpaid bills, it's important to make the debtor's life easier.

This is why we offer a variety of online payment methods. At this stage as well, we personalize the experience based on the device used. Is your B2C customer opening the link on an iPhone with Apple Pay activated? We prioritize offering them Apple Pay.