Excel Recovery Report - Updated receivables table

In addition to the real-time information shared, a performance report is sent at the end of the amicable phase, detailing the statuses of the collections :

Recovered : The lawyers' procedures are stopped. The debt has been settled. The collection or the recovery fees agreed when implementing the debt table are due. Details of where the funds will be used are given.

Promise of payment: The debtor proposes a payment date. Notifications are suspended and resumed after the payment promise date if the debtor has not yet paid.

In installment : Funds are paid monthly to the lawyer and retroceded to the creditor accordingly. The "Down payment" column represents the total amount of debtor payments, while the "Balance" column represents the funds to be collected before the procedures are definitively closed with the debtor. The line automatically changes to collected status.

Disputed : Reasons include incorrect identity, insolvency, a request for supporting documents from the creditor left unanswered, debtor not recognizing or disputing the debt, death of the debtor, discrepancy between the amount to be collected and the amount owed by the debtor.

In the case of a dispute by the debtor and notification sent to the user-customer, the user-customer is requested to respond. If there is no response from the user-customer within 4 working days, the case is cancelled and the case fees are due to the lawyer's office.

Cancelled : For example, the debt is not eligible at the time of collection or recovery , the debt is already being handled by a third-party collection agency authorized by the creditor, a written request from the creditor to halt the collection of a case, a written proof from the debtor of the non-eligibility of the debt. The lawyer's fees are due.

Completed : After the automatic 20-day phase, a home visit can be conducted with the debtor. From D-50 onwards, we keep the cases open for one working month, but no further actions are taken against them as the amicable phase is concluded.

However, we have the option to manually follow up on the cases by phone. Additionally, we also handle incoming calls in case of a payment.

You can see the opportunities for the creditor in case of failure of the amicable collection or recovery  here .

Notes can be added for each debt line supplied by the lawyer in charge of the case or Respaid collection agent.

From the "Recovery" page of your dashboard, you can download an advanced report of our operations at any time to facilitate lettering. We will send you the following information as soon as possible :

In addition to all this information, a statistical report is provided, including the amounts recovered, those in progress, and the distribution in terms of both amount and percentage for all labels.