Respaid

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Customer portal

Respaid aims to provide impeccable service, but we understand that questions or issues may arise. If you have a problem, please let us know - we are here to assist you!

 from our website (via the purple bubble at the bottom right of your screen).

, the chat is open from Monday to Friday, 24/5.

, the chat is open from 9 AM to 6 PM (CET), Monday to Friday.

⚠️ Please note that chats are currently not supported in Spanish or German, and all chats in Spanish/German will be redirected to our English chat. If you wish to communicate with our support in Spanish or German, please create a ticket or contact us by phone.

In order to assist you as swiftly and effectively as possible, we kindly ask you to gather as much information as you can from the outset.

Contact Support

Contact Support