How to correct a debt information in case of error in the transmitted data?

Each debt may have specific details and peculiarities that are often known only to the company itself, such as the exact amounts or interest rates applied.

By asking companies to make the necessary adjustments themselves, we ensure that the detailed and accurate information is correctly reflected in the receivables table. In this way, Respaid does not modify the information transmitted in the receivables table; the system faithfully reproduces the data as entered.

However, if after launching, you notice an error in a piece of information, you can modify it concerning the receivable and/or the debtor from your dashboard by following  this article .

👉Alternatively, you can contact support at support@respaid.com to make the necessary corrections.