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Initiating an amicable debt collection through Respaid

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Summary: Initiation of a Debt Collection

How to start a collection or recovery process?
Start a recovery/ launch a collection, collection files/ recovery files, steps for submitting a file
How does "100% success-based debt collection" work?
100% success-based recovery, duration of recovery procedure, recovery failure, recovery success
How am I notified when a recovery starts?
Notification of collection start/ notification of recovery start, email notification, notifications calendar
I've had collections or recoveries through the payment link, yet I still receive an invoice?
Collection via payment link/ recovery via payment link, invoicing error/ billing error, payment statements
Can Respaid collect all invoices?
Eligible invoice, type of invoice, individual, professional
Do I have to pay a deposit by sending you my invoices to collect, are there any hidden fees?
Deposit, recovery fees/collection costs, application fees
When will the collection or recovery procedures begin?
Collection procedures/ recovery procedures, start of collection or recovery procedure, duration of collection or recovery process
Why is it important to notify Respaid of a successfully collected case ?
Settlement made, payment done, informed Respaid
How to edit or stop a a recovery or a collection process after settling a debt and register a payment?
Stop of collection or recovery procedure, cancel a file, proof of payment
How does Respaid solicit debtors?
Diffusion channels, means of soliciting debtors
How can I track the progress of my cases?
Follow a file, performance report, collection or recovery status
Am I required to provide proof regarding the debt?
Proof of debt, maximize the recovery rate, request for proof
What exactly is a payment link? What means of payment are available to the debtor/customer?
Payment link, payment methods, secure payment, anti-fraud insurance
I have submitted a case for collection or recovery in the receivables table but I don't see it on my Respaid interface.
Initiate a collection or a recovery, information required for collection
Is it possible to remove the Respaid branding from our payment page?
Respaid brand, superior offer
My customer is disputing the debt. What is the procedure proposed by Respaid?
Debtor dispute, procedure following dispute, disputed status
What information is required to be in the Excel spreadsheet?
Useful information / Downloadable template / Secure transfer / GDPR-compliant processing / 100% confidential / Required format
Is it possible to charge fees to the customer during the debt collection or or recovery process?
Collection or recovery fees, fees charged to the debtor, legislation
How much does a Respaid subscription cost?
Transparent pricing , simplified debt collection or recovery, Respaid rate, successful collection or recovery
Accept the terms and conditions then finalize my recovery or collection request - Explained
Last resort solution, installment payment, 50% probability of successful collection or recovery
Does Respaid handle unpaid rents, whether they are small or more significant, with or without legal proceedings?
Rent, type of overdue, target customers, professionals, minimum amount of recovery
How long does it take to check the provided receivables table?
Duration of verification of receivables table, waiting period, verification process
What do dynamic fees correspond to?
Dynamic fees, age of the debt, Respaid rate, fee calculation
My case is incomplete, what's next?
Incomplete case or file, Required information, Excel table/ Receivables table
Does Respaid operate as a white-label service?
White-label, Lawyer, Direct payment from debtors, Confidentiality and trust
How can my debtor settle the payment?
Direct payment, Settlement process, Direct payment without retention of funds
Why do we ask for an American postal address from your debtor customer?
Postal address, Foreign nationality, International team, Respected table format
If my customer requests proof, what is the procedure proposed by Respaid?
Request proof, Detailed information, Nature of the debt, Amount of the debt, Origin of the debt
How does our advanced report facilitate the lettering of your collection or recovery operations?
Advanced report, Download a report, Dashboard, Lettering, Communication history, notes and comments
How to avoid launch delays
File launch delay, Excel table/ Excel spreadsheet , Template of the debtor table, Application form, Terms and conditons of use
Why am I asked to verify my identity?
Identity verification, Authenticity of information, Security and trust, Verification process
The Respaid+ License
Fair and advantageous solution, All-in-one solution, Full collection or recovery costs, Weekly batches
How can I access information about the collection fees applied from my dashboard?
Dashboard, Collection or recovery fees, Collection or recovery report, Download recovery table
Can you request services for a single case?
Minimum quantity required, single case to process, Minimum amount, Quality of service
Can I use multiple collection or recovery agencies to manage unpaid debts?
Another agency, Entire file management, Efficiency of the collection or recovery process
When is a debt considered unpaid?
Criteria for an unpaid debt, Nature of claim
For lawyers, what procedures are in place if amicable collection or recovery fails?
Amicable recovery failure, Stages of the judicial debt recovery process, Chances of success, Taxation with the Batonnier
How to search for the customer's name, our fees, etc?
Respaid fees, Transfer details, Payouts, Dashboard, estimated arrival on the bank account
How to provide a link if the debtor customer does not have the link in his email ?
Payment link, Email or SMS notifications, Generic link
How can the debtor make a payment in installments on the link?
Installment payment, Payment link, Financial difficulties, Defense
Debtor Email Process - Explained
Payment link, Payment page, Pay the debt, Request payment facilities, Dispute the debt
How does invoicing work in recovery or collection, and what fees are included in monthly invoices?
Monthly billing, Monthly collection or recovery fees, Fees included in the monthly invoices
How does the process of uploading a proof to confirm the cessation of debt recovery work?
Confirm the cessation of a collection or a recovery, Upload a proof, Recovery mandate
What is the process of notifying the creditor about a recovered case ?
Debt collection or recovery, Notification process, Recovered file, Notification to the creditor, Lettering
How to: Download a Collection Report
Download collection or recovery report, Receivables table, Download the document per campaign
How can we verify if the debtor has opened the email notification?
E-mail alert, E-mail opening statistics, Automatic notification
How are notifications presented to debtors, and when are they sent ?
Debtor notification, Calendar
What is a tax invoice?
Transaction overview, Transparency, Traceability
How can I report to Respaid that only part of the debt has been paid by the debtor?
Partial payment, Proof/ supporting document
Fees for partial recovery?
Fees, Partial collection or recovery, Amounts recovered
How does Respaid select the reference date for the calculation of dynamic fees?
Reference date, Seniority date calculation, Start exceptionally delayed, Campaign launch deadlines
What is the impact of unpaid Respaid invoices, of a campaign in progress, or of ongoing debtor payments, despite the sending of a new receivables table?
Unpaid invoices ,Cancellation of services ,Non-payment of invoice
What are the different statuses of a collection or recovery file?
Statuses, Sub-statuses
How do I sign up?
I submitted an incomplete receivables table, how can I fix this?
Should I include paid invoices in the receivables table?
Why respect the use of the USA form for American debtors?
Form / File
The data format of the table to be filled in
How to search for a file via the dashboard?
File/Case, Search for a folder
How to correct a debt information in case of error in the transmitted data?
Information modification / debt / file
How to use the "Disputes" option in the dashboard?
Disputes / Dashboard / Justification
How to view the history of notifications sent to debtors?
History/ Notification / debtor
How do I activate my Respaid account?
How to suspend and resume a collection?
Suspension/ suspend a file
When can a collection file be cancelled and under what conditions does Respaid consider a debt as recovered through its actions?
Cancel a case or a file
When and until when are we the mandatary for the case?
Mandatory / Term
Should I provide the invoices and contracts?
Is there a minimum commitment duration?
After receiving an email informing me of the debtor's dispute, do I have to follow it up?
How to cancel a file even if it's not under dispute?
Cancel / Dispute / File
How to cancel a collection?
Cancel collection / Dashboard
How to fill in debtor information for effective recovery?
Contact, Top management
How does Respaid invoice fees for partial recovery before the campaign launch date?
Recovery fees , Partial recovery ,Launch date
The Complete Onboarding Guide
How to reassure users about the security of Respaid payments?
Payment security, Online payment, Security device, Scam, Secure website, Stripe
Is Respaid compliant regarding third-party debt collection?
Is it possible to add a new folder to an ongoing campaign?
Add a folder/campaign in progress