Respaid

Invoice settlement is only possible through credit card and IBAN.

If credit card payment fails after two attempts, 

the customer can only proceed with payment using IBAN.

You send your invoice from your account to the customer. The customer receives an email that allows them to pay directly online.

You add your payment link to your PDF invoices. The customer clicks on this link and makes the payment online.

Settling an invoice

ACH direct debit payments go through a validation phase of the ACH mandate by the customer's bank. This step theoretically takes between 4 and 14 working days, but on average takes 5 days. The debit from your customer's account only occurs after the ACH mandate is validated by their bank.

Once the customer's bank validates the mandate, Respaid initiates the transfer directly to your Stripe account. The appearance of funds in the firm's bank account (processing time for the bank transfer) takes between 5 and 7 working days, and the same timeline applies to payments made by credit card.

For more information on processing ACH transactions on your connected Stripe account, please refer to the document: 

Finally, be aware that Respaid never holds funds from transactions made on the platform, and transfers are initiated as soon as ACH or credit card payments are validated by your customer's bank.

What is the processing time for a ACH direct debit payment?

English

The various payment methods your customer can use

For invoice adjustment