Respaid

Stay updated on the status of all your company's support tickets.

Customer portal

There are four simple and practical steps to launching a collection on Respaid

, create your account, and set up your banking details.

📌Fill in the online form dedicated to filing for amicable redress, providing all the required information and accepting Respaid's general collection conditions. 

📌Then wait 48 hours for data verification and collection launch. 

📌Once this step is completed, our team will perform an initial internal processing within 20 days before entrusting the recovery to our network of experienced partner lawyers who will directly contact the debtors by phone to maximize the chances of recovering the claims.

How long does the collection or the recovery procedure last ?

The duration of the collection or the recovery procedure  depends on the type of collection, the amount involved and how quickly the debtor reacts. 

 📌With amicable lawyer collections, you can achieve results in just 20 days with a 50% success rate thanks to effective, innovative methods.

In case of failure, you may be eligible for a refund of your eligible VAT.

✅In case of success, you can receive your money as early as the next day.

How am I notified when a collection is launched ?

📌When a collection or a recovery process is launched, 

an email is sent to the creditor with the notification schedule, the total amount to be collected, and the number of cases being handled.

Cases require a postal address and an email address to be processed for collection.

Once a case is successfully recovered, an email is sent to the creditor with the amount and payment method, along with the payment details.

Payments made through Respaid are automatically transferred, and a weekly email is sent with a table showing all the payments made during the week.

Payments made directly to the creditor are accompanied by a bank receipt, which is added to the case.

Payments registered with the lawyer's office are retroceded to the creditor with a retrocession slip. 

How can I track the progress of my cases?

📌All actions and steps of the amicable recourse of a case can be followed and observed from the customer interface.

Steps to launch a collection or a recovery process, Collecion or recovery procedure duration

Start a collection or a recovery process with Respaid

English

Initiating a Collection - Tracking Debts from Respaid - Features / Amicable Collection - Reports & Statistics - Remittance Statement - Invoicing - Collection Notification

Summary: Initiation of a Debt Collection