How does the Debtor settlement process work?

When a debt is owed by the debtor, they are offered the possibility to settle it through two channels. Success-based collection fees are applicable, and the billing method depends on the collection or the recovery channel.

1. The debtor settles the debt with the creditor:

The recovered amount is entirely transferred to the creditor. Invoicing for the collection fees is generated for the creditor and sent via email. Collection or recovery fees are debited automatically.

2. The debtor settles the debt via Respaid:

The recovered amount is transferred to the creditor, with the collection or the recovery fees deducted.