I've had collections or recoveries through the payment link, yet I still receive an invoice?

It is imperative to note that on the third day of each month, Respaid generates an invoice for the accounting department. This invoice provides a comprehensive overview of all Respaid fees accumulated over the past ten months.

The invoice includes detailed information on payment statuses, encompassing cancelled payments, billing fees, payments made directly via the payment link, as well as deferred payments. Rest assured, however, that only deferred payments will be deducted and settled separately.

Should you have any specific inquiries regarding your invoice or notice any discrepancies, please do not hesitate to contact us. We are here to assist you in comprehending every detail of your Respaid transactions.