Is it possible to add a new folder to an ongoing campaign?

It is not possible to add a new folder to an ongoing campaign. This limitation is due to the risk of loss of coherence in the notifications sent to debtors.

👉However, there are alternative solutions to manage this situation:

-Create a new campaign for the folder to be added: by creating a separate new campaign, you can effectively manage the new folder without disrupting ongoing campaigns.

-Include the file in a future batch: you can schedule its inclusion in a future batch of files to be processed.