Respaid

Respaid operates its debt collection activities exclusively within the 

This geographical restriction means that we are only able to handle debts for debtors whose postal address is in 

Debtors' postal addresses must correspond to these countries

 so that we can take charge of their recovery or collection file.

📌Furthermore, it is essential that the mandating entity displayed in the table matches the one on the Respaid account.

Respaid recently launched its services in the United States and continues its operations in France.

What countries does Respaid service?

Respaid is a solution specialized in debt collection or recovery. However, it is important to specify that our services are reserved for professionals with a EIN number.

In the event that you are an individual, for example for the collection of rents or the sale of second-hand objects, we will offer you a connection with one of our partner lawyers. Thus, we make sure to offer adequate assistance according to the specific needs of each customer.

Our debt collection or recovery services are specifically designed to meet the needs of companies and professionals engaged in commercial activities. Whether you are a company, a startup, or an independent entrepreneur, we are here to assist you in recovering the amounts owed to you.

In order to benefit from our services, it is imperative to have a valid EIN number. This ensures that you are legally registered as a commercial entity. This way, we ensure compliance with relevant regulations and work exclusively with professional customers.

3. Individuals and Other Specific Cases :

For individuals with debt collection or recovery needs, such as rent collection or second-hand sales, we collaborate with a network of partner lawyers. These professionals are specially trained to handle individual cases and provide you with the appropriate assistance.

Who can benefit from Respaid's services?

Your registration is incomplete when your Respaid account is created but dashboard features are inaccessible. To unlock all features and start sending invoices, initiate debt collection, or obtain payment links, you must finalize your registration by verifying your identity.

Identity verification is crucial for accessing all dashboard features. This process will determine which bank account will receive funds.

The process involves setting up your Stripe account, our banking partner.

Below is a practical guide on how to complete your Respaid registration:

First, log in to your Respaid interface using your credentials or Google Sign-In if the email address you used to register with Respaid is the same as your Google account. Access the login page on our website and enter your information to 

 option is the only one not greyed out when an account is not yet finalized. Proceed with identity verification by clicking this button and following the indicated steps.

👉 Here's a list of information required by Stripe 👈

 of the person completing the registration.

3- Company name, Company ID, Business name, Registered business address, Business phone number, Industry sector, Company website

4- Verification of your status as a company representative (must be completed by the representative - by you if you present yourself as the company representative - in this case, you should check "I own at least 25% of the company shares"):

 (ensure the date entered here matches the one on the representative's ID)

I am a member of the company's board of directors

Once your identity verification and Stripe setup are complete, you'll be redirected to your dashboard. Congratulations! All features of your Respaid dashboard are now accessible!

If you're planning to initiate debt collection, feel free to consult 

We're here to assist you every step of the way. If you have any questions or need assistance, don't hesitate to contact our support team at 

. We're delighted to have you as a user and look forward to collaborating with you.

How do I finalize my registration?

When you sign up on Respaid and complete your registration, you gain access to an intuitive dashboard that allows you to easily track your fee payments.

Our dashboard is integrated with over 35 popular accounting software like Elite, Jarvis, and zLawyer, providing you with a seamless experience and simplified management.

Here's an overview of the features available on your Respaid interface :

With Respaid, you can easily create and send invoices to your customers. The invoicing tool allows you to customize your invoices, add specific information, and send them with just a single click. Simplify your invoicing process and keep an accurate record of your transactions.

 If you encounter payment issues with certain customers, Respaid enables you to initiate a debt collection or recovery process in a few simple steps. You can effectively manage payment delays and increase your chances of recovering the outstanding amounts.

 Respaid also simplifies the payment process for your customers. You can generate a customized payment link and share it with your customers through email or other communication channels. This streamlines the invoice settlement and provides a convenient experience for all parties involved.

In addition to these core features, your Respaid dashboard provides you with a detailed view of your recent activities and real-time progress of your payments. You can keep track of every transaction made and monitor their progress with ease.

On the left side of your screen, easily find the options that are useful to you :

 : Customize your profile and configure your account preferences to your specific needs by clicking on the flag icon at the bottom left of your dashboard. You can adjust payment settings, notifications, manage users and your Stripe account and much more.

:Connect your billing software to Respaid. Zapier provides workflows to automate the use of web applications together. 

: Get details of your bills and the transfers we've made to your account.

With Respaid and its user-friendly dashboard, managing your payments becomes quick and efficient. Take advantage of all the available features to optimize your cash flow and streamline your financial operations.

Manage your payments in a blink of an eye

The Respaid Dashboard

Respaid understands the importance of seamlessly integrating into your existing work environment. That's why we provide a wide range of integrations with the most popular tools. If you don't find your specific tool in the list below, feel free to reach out to us, and we'll be delighted to assist you in integrating Respaid into your system

We've ensured that Respaid is compatible with the most commonly used tools. Here are some of the popular integrations :

Respaid is compatible with the tools you use most frequently. 

In addition to the integrations mentioned earlier, we also offer the possibility to integrate Respaid with many other software and tools. If you don't see your specific tool listed, please contact us, and we'll work with you to integrate Respaid into your work environment.

Our verified partners can assist you in creating your website and integrating Respaid into it. 

If you are considering creating a website and integrating Respaid into it, we have verified partners in the legal technology field who can help you. They have in-depth expertise in creating websites for legal professionals and can guide you through the seamless integration of Respaid into your site.

Maintain your routine. We integrate with top accounting and management tools.

Integrations: Seamlessly blending to your work environment

Do you want to update your Respaid payment page by adding your custom logo to reflect your website's visual identity?

Follow these simple steps to customize your payment page with your logo:

: Log in to your Respaid Dashboard using your login details. Once logged in, you will be directed to your Dashboard where you can manage all Respaid functionalities.

: In the menu located on the left side of your screen, click on "Payment Link." This will allow you to access the specific settings related to your payment link.

: Once on the payment link settings page, locate the widget titled "

." Click on it to access the payment page editing tool.

: To update your logo, simply click on the old logo displayed on the payment page. This will open an option to choose a new logo from your computer. Select the new logo you want to use and upload it to Respaid.

: In addition to uploading your logo, you can also select the background color that matches your website's visual identity. Choose a color that reflects your brand and adds a personalized touch to your payment page.

Make sure to select a high-quality logo that adheres to the specifications recommended by Respaid. Once you have uploaded your logo and customized the background color, your payment page will be ready to welcome your customers in a professional and consistent manner with your brand image.

Remember that your Respaid Dashboard is a powerful tool for managing your payments and customizing your user experience. Take advantage of this feature to build trust with your customers and provide a deliver a smooth payment experience.

Customize Your Payment Page with Your Logo: Step-by-Step Guide

How to update the payment page with a logo?

For security reasons, only you have the possibility to modify the IBAN associated with your connected account. However, we are here to guide you through the process.

 : Log in to your Respaid dashboard using your login details. Once logged in, you will be directed to your dashboard where you can manage all the Respaid features.

t : In your Respaid dashboard, look for the option "

 under your company logo at the bottom left. You will be automatically redirected to your Stripe account page, where you will be prompted to log in.

 Once logged in to your Stripe account, locate the profile icon located at the top right of your screen. Click on this icon to access your account settings.

 : Scroll down on the settings page of your Stripe account until you find the 

 option. Click on it to view and edit the information related to your bank account (IBAN).

you will have the option to view and edit your IBAN 

You have the option to add a new account or change the existing account.

Make sure to enter accurate and up-to-date banking information to avoid any issues during fund transfers.

How to update the IBAN on the platform?

 service works: How to use our platform to check and monitor cases and to answer any questions or concerns you may have.

 manage to collect 3 times more overdue invoices and 6 times faster compared to traditional collection agencies? What is our methodology?

Our user-friendly and secure payment link.

The debt recovery or collection processes.

The execution of debt recovery or collection by the lawyer.

Why is it necessary to have a demo?

Respaid understands the importance of maintaining brand consistency across all aspects of your business, including the payment page. Customizing the payment page allows you to highlight your company logo, thus guaranteeing a strong and recognizable visual identity for your customers.

One of the key features of customizing the Respaid payment page is the automatic update of your company logo. Once you've uploaded your initial logo, Respaid ensures that it is displayed correctly on the payment page. This way, you don't have to worry about manually updating the logo every time you make changes to your branding.

We also provide the option to change your company logo at any time. If you decide to refresh your visual identity or update your logo, you can do so easily from your Respaid account. This flexibility allows you to adapt to changes in your business without compromising brand consistency on the payment page.

Customizing the Respaid payment page is designed to be user-friendly and intuitive. You don't need advanced technical skills to personalize your payment page. The customization options are indicated, making modifying your company logo and other visual elements easy.

A customized payment page enhances a positive customer experience. When your customers see your logo on the payment page, they are reassured about the transaction's authenticity. Moreover, a personalized payment page creates visual consistency throughout the payment process, enhancing trust and customer satisfaction.

Is the payment page customizable?

To update your contact information, please follow these steps:

 fields with the new information you wish to modify.

Carefully check the details you have entered to avoid any errors.

How to update my contact information?

The currently used International Bank Account Number (

 is specifically linked to your account 

 cannot access this information as we do not have access to your

Therefore, when submitting your first A/R file, you have to provide us with your bank account details via Typeform in the designated field.

On our end, this information will be used to automatically deduct our fees for cases where payment was made directly to the creditor.

📌Please, make sure you provide your exact bank details in the Typeform to avoid any issues with incorrect fund transfers.

Why do we ask you to insert an IBAN?

Use the search bar to find the specific debt in question.

 button, which allows you to modify the debtor and debt-related information.

Explained: Editing debtor information

📌Subsequently, you'll be able to make modifications in the dedicated fields (email address, phone number, etc.)

✔On the right, a preview of your payment link is available.

Update the details (contact or email address) on the payment page

How can I change the contact details displayed on my payment page?

At Respaid, we understand that managing outstanding payments can be a challenging task. That's why we offer the option to invite collaborators to access your account, allowing you to share the functionalities of our platform.

In this article, we will explain how to give your team access and lighten your workload through this convenient feature.

How to give your team access and lighten your workload :

1-Simplified Collaboration for Better Management 

: By inviting colleagues and collaborators to access your Respaid account, you can work as a team more efficiently. Your team will have access to the same information on the interface, whether it's for tracking disputed cases or the status of invoices, whether pending or already settled. This enables optimal coordination and enhanced visibility into the progress of processes.

2-Secure Collaboration with Accountants 

: If you work with an accountant, inviting them to access your Respaid account significantly simplifies sharing financial information. Your accountant can securely access data related to outstanding payments, making transaction management and financial record-keeping easier. This allows for smooth collaboration without the need for complex data exchanges or providing additional documents.

 : To add a user to your Respaid account, the process is straightforward.

Navigate to your Respaid interface and search the 

Once these steps are completed, your collaborator or accountant will be able to log in to your account and enjoy the features offered by Respaid.

Invite collaborators to streamline your management with Respaid

How to: Add Users

We’re delighted to announce our partnership with online platform, Zapier, which will allow our clients to build smarter workflows that automate recurring tasks.

Connect Respaid to third-party apps with Zapier

 to make debt collection even more efficient. Zapier is a user-friendly automation tool that allows you to connect Respaid with 7000+ other apps without any coding. 

With this integration, you can streamline tasks like adding new receivables for collection or updating information.

A connection in Zapier is called a “Zap.” Every Zap begins with a Trigger, or an event that happens in an app, which is followed by an Action — an automation Zapier performs in another app.  Simply set triggers and actions to automate your workflow. The process is straightforward – test your setup, activate your Zap, and let it run in the background. It's a hassle-free way to enhance your debt collection processes and boost overall efficiency.

For example, if you want to collect unpaid invoices issued over 90 days ago, the Zap Trigger is “Each time an unpaid invoice issue date reaches 90 days…” and the Action is “Start debt collection campaign in Respaid.”

Step 1: Pick the apps you want to integrate with Respaid

In this example, we want to publish an automated notification on Slack when we receive a new collection via Respaid.

. Once there, select which app you want to use with Respaid. You can use the search to do this. Selecting an app from the search will take you to that app's page. Once you navigate to the Respaid page, you'll select the trigger and action you want to use.

 is every time a new successful collection via Respaid is made. When the payment is made, we will send a message on Slack to notify the team. This, in turn, will be the 

" you'll land on a page that outlines exactly what you've selected. On this page, select the button that says "

You're well on your way to setting up your first Zap!

Step 2: Authorize Zapier to connect to your Respaid account

Now that we have a workflow in mind for Zapier to execute for us, we'll need to take a couple of steps to set up the way our custom integration will run.

First select the trigger’s event from the dropdown menu, which in this case is “

Before Zapier is allowed to access your Respaid data, you will need to authorize it first by providing your API key. Now, you will need to connect your Respaid account to Zapier. If you haven't already, select "

You'll then get a pop up window asking for your Respaid API key:

To access this token, log in to your Respaid account, and select "

Paste this token into the Zapier pop-up window, and select the orange "

After selecting or adding your account, select the blue "

" button. Zapier will then allow you to test the trigger by selecting the blue "

" button. This ensures that you're working with the appropriate data within your Respaid account:

Once you've confirmed that the correct data was pulled for your trigger, you can select the blue "

We can now move on to setting up our Slack action! How exciting.

" at the end of the last step, the first screen you'll see confirms that you want to work with the selected app for your action. In this case, the app we're working with is Slack and the action event that we want is to “

" button once you're satisfied with the selected app and action.

Step 2: Authorize Zapier to connect to your Slack account

It's time then to connect this Zap to the relevant Slack account. If you've used Zapier in the past, select your Slack account from the dropdown menu or select the "

When adding a new account, follow the on-screen instructions to login to your Slack account.

First you’ll need to pick which channel you want the message sent to and what the message should say:

” field, a large dropdown with various Respaid attributes will be displayed. This allows you to choose what data points you’d like to display in the Slack message.

You can use the data attribute to create the custom message you want to send to Slack:

Once done editing the text, simply click on the “

”. Be aware that the test will actually send a message to the Slack channel you’ve chosen. This is a great way to review that your Message Text formatting is showing the data how you would like it.

You've now successfully created a zap that automatically publishes notifications on Slack and triggered by operations from Respaid

If you need help building custom integrations or have any questions, please reach out to our team right 

Discover how the Respaid integration works in this guide.

Respaid Integration - Connect Respaid with your Slack account

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Guides, Tips, and Frequently Asked Questions (FAQs) to Help Users and Administrators Get the Most out of Respaid

Setting Up Your Respaid Account